IS 17802 Explained: India's ICT Accessibility Standard and How to Test for It
IS 17802 is India's two-part standard for accessible ICT products and services. This explainer covers what Part 1 and Part 2 contain, how the standard maps to EN 301…
Loyalty and Rewards Platform
Testing Services
Vervali tests points accrual, redemption, tier logic, partner integrations and fraud paths before a campaign goes live. Coverage includes the delayed post that still has to land, the redemption a till must honour, and the load that a campaign weekend produces. Delivered from an ISO/IEC 27001 environment under CMMI Maturity Level 3 process.
150+ clients
450+ projects
275+ engineers
15+ years
ISO/IEC 17025:2017Accredited testing laboratory
CMMI Maturity Level 3The process is written down and repeats
ISO 9001:2015Quality management
ISO/IEC 27001Information security
What We Test in a Loyalty Platform
Points accrual, redemption, tier logic, partner integrations and fraud paths, tested before a campaign goes live.
Points Accrual
Earn, bonus and the delayed post that still has to land. We test the retry, the reversed sale and the campaign code that must not double-count.
Redemption
The path that takes points and money together. We test expiry, partial redeem and the member who already spent the same points on a phone.
Tier Logic
Upgrade, downgrade and the benefit that has to match the tier a member holds. Expected values come from the table you named.
Partner Integrations
POS, ecommerce, airline and marketing systems, named in the quote. We test the slow or partial partner. See API testing services.
Fraud Paths
Points farming, duplicate accounts and a redemption that should never have passed. A campaign that pays out twice is a finance event.
The Member's Phone
Wallet, push, deep links and the till barcode on a phone. Device coverage is on mobile application testing.
Need accrual, redemption and fraud coverage before a campaign goes live?
Free Flow TestCampaign Load, Not a Home Page Spike
Loyalty platforms break when a campaign, a double-points weekend or a partner launch all hit at once.
A Campaign Weekend
Enrolment, bonus earn and the till that has to honour it. Login that stays up while redemption dies is a failed campaign.
Partner Launch
A new POS or ecommerce feed that posts late or duplicates. Accrual that disagrees with the partner is the member complaint.
Catalogue Change
A reward in stock yesterday and gone after a merchandising update. Expected values are kept current, not a one-off spreadsheet.
The profile is modelled from your own history. Method is on performance testing.
Security, Payment and Member Data
Identity, payment and a points balance make these platforms a target.
Attack Work, Scoped Separately
Application and API attack testing runs on agreed in-scope assets, with an owner for every finding. See security testing.
Payment and Card Data
PCI is in scope when card data moves. We test those controls and do not issue a PCI certificate.
Member Data
Access to member records and balances, tested without copying production member records into a test environment. See compliance testing.
Controls Tested, Not Certified
Vervali tests client controls and evidence for SOC 2 readiness and does not hold or issue that certification. We do not issue a PCI certificate. ISO/IEC 27001 is held by Vervali, and we do not claim certified security staff.
Case Studies
Three loyalty and rewards engagements, sector and country only. They show Vervali has built and tested redemption, voucher and points systems at that scale.
India · leading digital commerce platform · points redemption
A points programme where members redeem across flights, hotels and vouchers. Vervali tested the redemption journeys, transaction flows, partner integrations and edge cases so point deductions and redemptions stayed accurate. After: 100% validation coverage across earning, redemption and transaction workflows, 50% fewer redemption-related issues and 40% better transaction reliability.
100% validation coverage 50% fewer redemption-related issues 40% better transaction reliabilityUAE · wellness brand · Shopify Plus loyalty integration
Online stores and offline retail needed one loyalty experience, and Shopify could not sync a third-party loyalty engine or handle offline vouchers. Vervali built a private Shopify Plus plugin bridging the store and the loyalty engine, with real-time loyalty validation and dynamic coupon generation. After: a unified loyalty experience online and offline, 90% less manual effort and 30% faster checkout.
100% unified loyalty experience 90% less manual effort 30% faster checkoutIndia · private-sector bank · loyalty UI and merchant onboarding
Merchant onboarding was manual, and the loyalty interface held back engagement. Vervali automated onboarding with maker-checker validation and revamped the loyalty UI, with manual and automated testing alongside. After: 90% less manual processing time for merchant onboarding and 40% better customer engagement and satisfaction.
90% less manual processing time 40% better engagement and satisfactionKnow the campaign calendar and the partners? A QA lead can scope the coverage.
Talk to a QA LeadHow an Engagement Starts
From one accrual or redemption flow to coverage that keeps pace with your campaigns, 9am to 1pm Eastern with delivery from India.
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01
Share the Platform
Tell us the products in play (accrual, redemption, tiers, partners), the campaign calendar and staging access under NDA.
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02
Get the Coverage Model
A first assessment is quoted after that look: coverage, the partners in scope and the load shapes that apply.
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03
Start With One Flow
A free test of one accrual or redemption flow is the fastest first look. We do not copy production member records into a test environment.
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04
Keep It Current, Build What's Next
The pack stays current as campaigns and catalogues change. The same team can build the earn path, the catalogue and the partner APIs through our custom software development.
Frequently Asked Questions
We test earn, bonus, delayed post, reversed sale, expiry, partial redeem and the member who already spent the same points on a phone. A sale that looks captured while the ledger never credited is the miss. General method is on application testing.
We test upgrade, downgrade and the benefit that has to match the tier the member holds. Partners such as POS, ecommerce, airline and marketing systems are named in the quote, and we test the slow or partial partner, not a demo earn. Method is on API testing services.
Identity, payment and a points balance make these platforms a target. We test access, fraud paths and payment pages. Attack work is scoped separately on security testing. We do not issue a PCI certificate or claim certified security staff. A free flow test shows where to start.
Yes. A web pass does not prove the app, so wallet, push, deep links and the till barcode on a phone are in the pack when those journeys exist. Device coverage is on mobile application testing, and a free flow test is the first look.
We do not load a platform from a generic spike. The shapes are a campaign weekend, a partner launch and a catalogue change, modelled from your own history. Login that stays up while redemption dies is a failed campaign. See performance testing.
Yes. POS, ecommerce, airline and marketing APIs are named after NDA, and we test behaviour when the partner is slow, partial or unexpected. If we have not tested that host before, we say so before we quote. A free flow test shows how those integrations behave today.
Yes. The same company can build the earn path, the catalogue and the partner APIs. Store platforms are on ecommerce solutions when the programme lives on a shop. We do not bill both for the same week unless you ask for both.
Most engagements land at $25 to $49 an hour blended. Price follows the earn and redeem paths, how many partners are involved, and whether a campaign load pack sits in the same week. A free test of one accrual or redemption flow shows the surface before anyone writes a quote.
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